Welcome to bastbd.com. This Privacy Policy explains what personal information bastbd collects, why it is collected, and how it is kept secure. By using our platform, you are considered to have accepted this Privacy Policy.
Bastbd is an internationally licensed online betting platform serving users in Bangladesh. We safeguard your information in accordance with international data protection standards, including the principles of GDPR. Your trust means everything to us, and we are committed to keeping it.
This Privacy Policy applies to the bastbd website, mobile app, and all of our digital services. bastbd is not responsible for the privacy practices of any third-party sites you may have used to reach us.
In brief: bastbd never sells, shares, or uses your data without your permission. That is our core commitment.
Bastbd collects information in two main ways — details you provide directly, and data gathered automatically while you use the platform.
Information you provide directly
- Name, date of birth, and gender.
- Mobile number and email address.
- Residential address and district.
- National ID or passport number (for KYC verification).
- Mobile Pay, Nagad, or Rocket number (for payment processing).
- Login password (stored in encrypted form).
Automatically collected information
- IP address and device type.
- Browser and operating system information.
- Which pages you visited and how long you spent on them.
- Betting history and transaction records.
- Cookie and local storage data.
- Referral source (how you found bastbd).
| Type of Information |
Purpose |
Required? |
| Name & Contact |
Account Creation & Communication |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| National ID |
KYC & Withdrawal Verification |
For Withdrawals |
| Payment Number |
Deposit & Withdrawal Process |
Yes |
| Device & IP |
Security & Fraud Prevention |
Automatic |
| Betting History |
Service Improvement & Personalization |
Automatic |
Bastbd uses the information it collects solely for specified purposes. We never use your data for anything unrelated to your experience on the platform.
Key Use Cases
- Account Management: For registration, login, password reset, and profile updates.
- Transaction Processing: To process deposits and withdrawals via Mobile Pay, Nagad, and Rocket.
- Customer Support: To address your complaints or questions.
- Security Assurance: To detect fraud, hacking, and suspicious activity.
- Legal Obligations: To comply with AML regulations and provide information to authorities when required.
- Promotions & Offers: To send you bonuses and offers tailored to your preferences (you can opt out at any time).
- Service Improvement: To analyze your usage patterns and improve bastbd.
bastbd only sends you marketing messages if you gave consent during registration. You can turn this off at any time from your profile settings.
Bastbd uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
What Types of Cookies Does bastbd Use
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your preferences, such as language and theme.
- Analytics Cookies: To understand how many users are visiting each page (Google Analytics).
- Marketing Cookies: To show you relevant ads based on your preferences.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some bastbd features from working properly.
Important: bastbd never shares your betting history or financial information with third-party advertisers.
Bastbd never sells your personal information. However, in certain limited circumstances, we may share data with trusted partners.
When Your Information May Be Shared
- Payment Processors: Solely to confirm transactions with Mobile Pay, Nagad, and Rocket.
- Legal Authorities: In response to lawful requests under Bangladeshi or international law.
- Security Agency: For AML compliance to prevent fraud and money laundering.
- Technology Service Providers: Contracted partners for server hosting and cybersecurity, operating under strict confidentiality agreements.
bastbd signs a confidentiality agreement with every third-party partner. They cannot use your information without explicit authorization from bastbd.
In the event of a change in ownership or merger, user data may be transferred to the new ownership. bastbd will notify you before any such change takes place.
Bastbd uses the highest industry-standard technology to protect your data. Our security infrastructure is continuously updated and monitored.
Our Security Measures
- 256-bit SSL Encryption: Bank-grade encryption applied to all data transfers.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Encrypted Password Storage: Passwords are never stored in plain text.
- Firewall & DDoS Protection: Protecting servers against cyber attacks.
- Regular Security Audits: Periodic audits conducted by third-party experts.
- Restricted Access Controls: Only authorized personnel can access specific data.
In the event of a data breach: In the event of a security incident, bastbd will notify affected users via email or SMS within 72 hours and take immediate preventive action.
Bastbd believes you should have full control over your own data. Your key rights are outlined below:
- Right to Know: You can request to know what personal data bastbd holds about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: After account closure, you can request deletion of any data held beyond legal retention requirements.
- Right to Portability: You can request a downloadable copy of your personal data.
- Right to Object: You can opt out of marketing communications at any time.
- Right to Restrict Access: You may request that we restrict the use of your data for specific purposes.
To exercise these rights, support@bastbd.comEmail us at. bastbd will respond within 30 business days.
Bastbd retains your data only for as long as necessary — no longer. All information is kept while your account remains active.
- Payment and transaction data is retained for 5 years after account closure (AML legal obligation).
- KYC documents are retained for 3 years after account closure.
- Betting history and log data are retained for 2 years.
- Following withdrawal of marketing consent, that data is deleted within 30 days.
- Data from inactive accounts is automatically archived after 12 months.
Bastbd strictly does not serve anyone under the age of 18. We never knowingly collect information from minors.
If there is any suspicion that a minor has registered on bastbd, that account's data will be immediately deleted and the account will be permanently closed.
A note for parents: Keep an eye on your children to ensure they do not access bastbd or any other betting platform. If you have concerns, immediately support@bastbd.comto get in touch.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact bastbd's Data Protection Team:
- Email: support@bastbd.com
- Response Time: Within 30 business days.
- Language: Support is available in both Bangla and English.
This Privacy Policy may be updated from time to time. For any changes, bastbd will notify you in advance via app notification or email. The latest version will always be available on this page.
The latest version of this Privacy Policy was published in January 2026 and takes effect immediately.